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Common Questions & Answers

Find answers to the most common questions about our services, policies, and more. If you need further assistance, we're here to help!

What is One Payments?What is One Payments?

One Payments essence

  • Account
  • Security

How can I create an account with One Payments?How can I create an account with One Payments?

Create account

  • Payments
  • Integration

What services does One Payments offer?What services does One Payments offer?

Service from One Payments

  • Integration

Is my data safe with One Payments?Is my data safe with One Payments?

Safety from One Payments

  • Payments

Are there any fees for using One Payments?Are there any fees for using One Payments?

Fees from One Payments

  • Payments

How do I make a payment or transfer money?How do I make a payment or transfer money?

Payments or Transfers in One Payments

  • Payments
  • Refunds

Can I track my transactions?Can I track my transactions?

Tracking of Transactions

  • Security

What happens if my transaction fails?What happens if my transaction fails?

Transaction failure flow

  • Merchant dashboard
  • Security

How do I contact customer support?How do I contact customer support?

Customer support connection

    Can I integrate One Payments with my business website?Can I integrate One Payments with my business website?

    One Payments Integration

      How can I withdraw funds from my One Payments account?How can I withdraw funds from my One Payments account?

      Funds withdraw from One Payments

      • About One Payments

      Are there limits on the amount I can send or receive?Are there limits on the amount I can send or receive?

      Limit of amount

      • Payouts

      What should I do if I forget my password?What should I do if I forget my password?

      Password resetting

      • About One Payments

      How can I update my personal or business details?How can I update my personal or business details?

      Personal or business information updating

        What currencies are supported by One Payments?What currencies are supported by One Payments?

        Supported currencies

          About usAbout us

          About us

            Can't find the answer you're looking for?

            What should I do if I forget my password?

            • About One Payments
            If you forget your password, click on the **"Forgot Password"** link on the login page. You will be prompted to enter your registered email address or phone number. Follow the instructions sent to reset your password

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