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Common Questions & Answers

Find answers to the most common questions about our services, policies, and more. If you need further assistance, we're here to help!

What is One Payments?What is One Payments?

One Payments is a secure, innovative payment platform designed to streamline transactions and simplify cross-border financial services. We offer a wide range of products and services, including payment processing and financial technology solutions to help businesses and individuals manage their payments efficiently.
About us

How can I create an account with One Payments?How can I create an account with One Payments?

Create account
  • Account

What services does One Payments offer?What services does One Payments offer?

Service from One Payments
  • Account
  • Payments
  • Payouts

Is my data safe with One Payments?Is my data safe with One Payments?

Safety from One Payments
  • Security

Are there any fees for using One Payments?Are there any fees for using One Payments?

Fees from One Payments
  • Account
  • Payments
  • Pricing

How do I make a payment or transfer money?How do I make a payment or transfer money?

Payments or Transfers in One Payments
  • Account
  • Payments
  • Payouts

Can I track my transactions?Can I track my transactions?

Tracking of Transactions
  • Account
  • Payments

What happens if my transaction fails?What happens if my transaction fails?

Transaction failure flow
  • Account
  • Payments

How do I contact customer support?How do I contact customer support?

Customer support connection
  • Contact

Can I integrate One Payments with my business website?Can I integrate One Payments with my business website?

One Payments Integration
  • Contact

How can I withdraw funds from my One Payments account?How can I withdraw funds from my One Payments account?

Funds withdraw from One Payments
  • Account
  • Payments
  • Payouts

Are there limits on the amount I can send or receive?Are there limits on the amount I can send or receive?

Transfer Limit
  • Account
  • Payments

What should I do if I forget my password?What should I do if I forget my password?

Password resetting
  • Account

How can I update my personal or business details?How can I update my personal or business details?

Update Personal or Business Info
  • Account
  • Security

What currencies are supported by One Payments?What currencies are supported by One Payments?

Supported currencies
  • Account
  • Payments
  • Payouts

About usAbout us

About us
  • One Payments

Can't find the answer you're looking for?

How can I update my personal or business details?

  • Account
  • Security
To update your personal or business information, log in to your One Payments account and navigate to the **“Account Settings”** section. You can update your profile, contact details, and business information from there.

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